NO HISENSE FREE TV RECEIVED

[Jaybhav1]

Hi,

I took out a new contract with the free hisense tv. Received an email stating my contract comes with a free gift and to expect it within 42 days of activation.  It's been double that and no free gift or any communication regarding a delay.

This is really poor as I took a second virgin box out and have no tv to use it on.

Please look into this and sort it out.

[Ashleigh_C]

Hi there @Jaybhav1 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your free gift! I'll be happy to take a closer look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.