on 08-05-2024 15:24
So my deal has came to a end and the new offer I have isn't very good, can u have Internet only with virgin media and your landline with a differnt provider? As I'm looking for the cheapest offer as I've decided not to renew with the new offer
on 09-05-2024 10:51
Hi @Amielea
Yes you can have broadband only with VM, and a phone line with a different provider, however the way nthe VM systems are set up it generally works out cheaper to take a phoneline with VM that without as they are a quad pay provider (landline, broadband, tv and mobile) and offer higher discounts for the more services you take.
on 09-05-2024 10:57
on 09-05-2024 14:18
Hi Amielea,
Thank you for reaching out to us in our community and welcome, i was able to locate you on our system with the details we have for you and it looks like you may have spoken to us, were you able to discuss your options or do you still need further help?
Regards
Paul.
on 11-05-2024 18:00
Hey kind of, the "deals" I was offered were poor so I've cancelled, and now I keep getting phone calls every day after being told the £80 deal was all I could be offered for Internet and phone
on 12-05-2024 08:30
Hi Amielea
Thanks for your response.
Have you accepted any of the deals being offered via these phone calls? Or have you decided to proceed with the disconnection?
Please pop back to us when you can.
Vikki - Forum Team
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