Solved
Lack of customer support
Early last month I received a mail, as others have, saying that my contract was due to expire and so I needed to renew. I phoned up and after the usual long wait and pot luck as to whether I had chos...
Hi jaybee192,
Thank you for reaching back out to us in our community and welcome, sorry to see the offer you received Via our Web team hasn't been added and that you have been unable to move forward in regards to getting it added, this is very disappointing to hear, and I can assure you that this is not the level of service that we want to provide.
So we can have a look into this for you I will send you an invite into a private chat, look out for the white envelope to accept.
Regards
Paul.
