Internet only renewal

[sk8ninja]

Can someone help me with getting an internet only renewal please? At the moment I'm only being offered stupid packages with disney plus and O2 sims included at a much cheaper price than plain internet only. The O2 offer isn't as good as my current mobile provider and I know that O2 signal is terrible in my house (even though it's central london). I'd just like internet only at a similar price as advertised to new customers.

I've been a customer for a long time and it's ridiculous that we're treated this way

[Vikki_M]

Hi sk8ninja

Thank you for your post and welcome to our community.

I'm sorry to hear the team were unable to find a package and price you are happy with.

I'll send you a direct message now.

Please look out for the envelope in the top right of the page and pop back to me when you can.