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Incorrect bill 3rd month in a row!

Amber52
Tuning in

This is the 3rd month in a row my bill is incorrect and I am being overcharged - every month I have to contact you guys please sort it out. I'm assured every time this won't happen again but it does.

2 REPLIES 2

David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @Amber52, and welcome back to our Community Forums.

Sorry to hear of the incorrect billing on your account, and that this has been a recurring theme,

Check out the envelope in the top right hand corner for a private message from me and I'll seek to review the billing and have this corrected where required

Thanks,

David_Bn

Thanks David I've just replied