Forum Discussion

richardbranson2's avatar
richardbranson2
Joining in
7 months ago

I need help switching to ebilling - Virgin has made it so difficult

I am having the same issue as others. I cannot find the option to switch to ebilling. You guys make it difficult on purpose so you can charge everybody an extra £1.75 every month and I think it's absolutely criminal. Contact me. 

  • Nathan_B's avatar
    Nathan_B
    Forum Team
    7 months ago

    Hi there richardbranson2 👋 Welcome to our forum and thanks for your post 😊

    We're sorry to see that you're having issues with setting up ebilling. We'll certainly be happy to help with this. I'll pop you a PM to confirm some details so this can be done.

    Regards

    Nathan