How to disconnect

[InnoAruwa]

Please can you guide me on how I can cancel my contract or subscription with virgin media??

[John_GS]

Hi @InnoAruwa 

Thanks for posting and welcome back to the community.

Sorry you wish to cancel. Is there any reason?
There are three options to cancel;
1) Call us on 150 / 0345 454 1111 option 4.
2) Whatsapp message on +447305 327 112
3) Write to us - Virgin Media, Sunderland, SR43 4AA

[InnoAruwa]

Thank you. The bills are increasing and I am not happy with the services 

[Cardiffman282]

Did you ever get your wifi to work? https://community.virginmedia.com/t5/Networking-and-WiFi/Roadband/td-p/5356826

[John_GS]

If you do speak to the team via one of those top 2 methods, we can review your account package price. See if offers are available etc 🙂