Help wanted - Got my pre Contract documents but nothing else

[JoseMacena]

I've received my Virgin Media Order Documents, but no communication since.

My instalment is/was meant to happen today – can you help?

[Joseph_B]

Hey @JoseMacena,

Welcome to the Community Forums and thanks for the post.

Sorry to hear that your install has not happened, can you confirm you have checked via our website here to see if there are any order updates?

Joe