Extending disconnection date

[Clarab79]

I’m wondering if I am able to extend my disconnection date for a month? My new broadband provider is unable to install due to unforeseen circumstances, however I can’t be without internet for work, etc. 

Is this something I can do? 

[Martin_N]

Hi Clarab79,

Thank you for your post and welcome to the community. 

We're sorry to hear about the delay with your installation for your new provide. 

We can certainly take a look into this for you. I will private message you now to confirm your details. 

^Martin