Forum Discussion

shar's avatar
shar
Joining in
2 years ago
Solved

Extend cancellation date

Hello.

I have had to cancel my Virgin Media package, but I'm wondering if I will be able to extend my cancellation date.

My contract is due to end on 21st April, but I would like it to end on the 2nd May if possible.

Thanks in advance, 

Ian Swift 

  • Ashleigh_C's avatar
    Ashleigh_C
    2 years ago

    Hello again shar 

    Thank you for chatting with me via the PM and I am so glad we have been able to sort this for you, should you ever need any help in the future please do not hesitate to pop back to the forums and we will do all we can to help. 

     

2 Replies

Sort By
  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there shar 

    Thank you so much for your post and welcome back to the community forums, it's great to have you back with us. 

    I am so sorry to hear that you are leaving us but we should be able to help with extending the cancellation date via a private message.

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
     

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hello again shar 

    Thank you for chatting with me via the PM and I am so glad we have been able to sort this for you, should you ever need any help in the future please do not hesitate to pop back to the forums and we will do all we can to help.