Ebilling Switching is a joke and didn't consent for it

[ash_london]

Like everyone else, I have been switched to paper bills without my consent and the instructions to switch back to ebilling aren’t accurate and no matter how much I try its not there or doesn't work as described. Can someone please switch my account back to ebilling?

Also please refund the fees that already been charged as I didn't consent for postal billing and please stop this uncalled for activities in the future...thanks 

[Matthew_ML]

Hey ash_london, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

The only way to switch this is via yourself we wouldn't do it randomly.

I will send you a DM to see what has happened.