E-billing

[19marty73]

Hi, sorry but this is another post about being unable to find the link to select e-billing. 2 bills and 2 admin charges later. I have spoken over the phone and recieved instructions. Log on, your profile, communication preference...........But I can not even find "my profile". Please help, it is ruining my Virgin experience!

[Paul_DN]

Hi 19marty73,

Thank you for reaching out to us in our community and welcome, we are sorry to hear you are facing issues setting up paperless billing and for any inconvenience caused by trying to get this resolved.

This is something we can help with here, I have sent you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.