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Dad made mum homeless

Joining in

So my mum has a contract with virgin my dad unfortunately is the tenant holder and 3 weeks ago he decided to make her homeless she is currently living between myself and my brothers house so can't transfer it over 😢 

Please can you advise this is a huge and traumatic time for my mum(they have been together 41 years ! and she doesn't seem to be getting any support from customer services just that to cancel she will have to pay £700

Surely there has to be something she is effectively homeless and it's came as a complete shock for all of us 


Thank you 


Forum Team
Forum Team

Hi there @bumblebee83 

Thank you so much for your post and welcome back to the forums, we will do all we can to help here! 

I am so sorry to hear that your Mum is going through this difficult time and we would like to do all we can to assist. I'm going to pop you a private message now so that we can best advise. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.