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Customer Number

SeanR2
Joining in

on ‎07-08-2024 21:33

Hi there

I joined TV and Broadband and didn't receive confirmation email with customer number. Can't access app, and TV and hub are not working. Very strange start to a subscription I've just joined...

Help please 

Thanks

Sean

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Ashleigh_C
Forum Team
Forum Team

on ‎08-08-2024 08:20

Hi there @SeanR2 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced an issue with your account information and thank you again for posting, I'll be happy to take a closer look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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