Once cancelled you cannot re-join for a period of time, usually 90 days.
New customer deals are just that, lower prices to entice you to join.
Once cancelled you cannot re-join for a period of time, usually 90 days.
New customer deals are just that, lower prices to entice you to join.
Thanks Carl!!
Ahhhh wasn’t aware of that rule. Sounds like my parents are stuck with virgin media then! 😢
Everyone would sign up as new customers if you could cancel and sign up straight away!
Forum TeamHi ConfusedBrum84 thanks for posting and welcome to our community.
carl_pearce has advised you correctly. When you say "I signed up for......." Do you mean that the account in question is in your name?
Regards
Lee_R
Yes the account is in my name. I pay for it for my parents. They are both on state pensions, so it’s my bit of help towards them!
