on 04-10-2024 15:15
Hi @rodwell99,
Do you or don't you have TNT Sports with the contract renewal? I've signed up to the same renewal deal and have received the same email as you. I currently get TNT so will I lose it when the renewal kicks in in November?
Regards, Gerry
[MOD EDIT: Post split to create own thread]
Answered! Go to Answer
on 04-10-2024 15:55
Hi Gerry,
It was removed but one of the VM forum team managed to resolve this for me via private messages so (assuming nothing else goes wrong) I believe I now have TNT included with the renewal price I agreed to.
I would suggest you start your own thread and ask for some help from one of the forum team. In my experience they are extremely helpful (completely unlike the reset of Virgin Media unfortunately) and should hopefully be able to resolve it for you as well.
on 04-10-2024 15:55
Hi Gerry,
It was removed but one of the VM forum team managed to resolve this for me via private messages so (assuming nothing else goes wrong) I believe I now have TNT included with the renewal price I agreed to.
I would suggest you start your own thread and ask for some help from one of the forum team. In my experience they are extremely helpful (completely unlike the reset of Virgin Media unfortunately) and should hopefully be able to resolve it for you as well.
on 04-10-2024 18:31
Welcome back to our community forums and sorry to hear you are having issues with your contract renewal. We can understand the confusion caused and we want to best help. Generally, TNT Sports is now a stand-alone package as seen here It is no longer inclusive of any package. To best look into what you have been offered, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
on 05-10-2024 10:29
Hi,
Many thanks for that.
Regards, Gerry