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Contract Renewal

BillBudd
Superfast

3 weeks ago

Hi,

My contract is expiring soon.  On the "My Virgin Media" page there is button "View Your Deal".  Alas when I take this option all I get is a blank web page which is constantly refreshing.

I've tried clearing cache and cookies, and tried two different browsers.  No luck.

I am of course keen to see what this "deal" is to avoid having to haggle.

Any ideas anyone?

All help gratefully received.

Bill

I do not work for VM. Services: 2 x HD TV (+ Sky Sports, TNT sport), x2 Tivo boxes (WiFi) Hub5 1gb, Talk Weekend Phone on IP.
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3 REPLIES 3

John_GS
Forum Team
Forum Team

3 weeks ago

Hi @BillBudd 

Thanks for posting and welcome back to the community.

Sorry to hear of this and I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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BillBudd
Superfast

2 weeks ago

Thanks for response John.  I have resolved the issue now.  I spoke to an agent and got a new package that way.

Cheers,

Bill

I do not work for VM. Services: 2 x HD TV (+ Sky Sports, TNT sport), x2 Tivo boxes (WiFi) Hub5 1gb, Talk Weekend Phone on IP.
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Martin_N
Forum Team
Forum Team
In response to BillBudd

2 weeks ago

We're glad to hear that is all sorted now

^Martin

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