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Contract Renew sends to old deleted email

Paul8800
Joining in

Hi

Contract Renew sends to old deleted email box instead of the one shown in my details page.

Anyone have any tips

4 REPLIES 4

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @Paul8800,

Welcome to the Community Forums and thanks for the post.

Sorry to see you have been having this issue, I would like to look into this with you to see if I can figure out what the issue is and hopefully get this sorted through for you.

For me to do so I will be sending you a private message to go about confirming some information through the system.

Joe

Paul8800
Joining in

Thank you for your help and resolving the issue

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

No worries Paul, have you been able to get everything accessed that you need?

Joe

Paul8800
Joining in

Yes i was emailed the contract renewal and all looks in order
Thanks again for all your help.

P.S. I will be staying away from the website tho as its very particular!