on 16-04-2024 20:43
A few days ago while browsing the homepage on my Virgin Media tv I just clicked on Apps and wondered about the Netflix as I'd left them 6 months ago due to increasing prices.
I landed on their page and I then went back to the homepage.
I NEVER joined them or agreed anything!
Looking at my bill today I've been signed up for a monthly £17.99 subscription to Netflix.....for looking at their page for a second???
I want a refund of my £17.99 if the money goes out and this so called subscription cancelled.
on 17-04-2024 08:17
Good morning @WhatIsTheMatrix
Thanks for posting and welcome back to the community.
Sorry to hear of this dispute.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill