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Can’t access Netflix

Joining in

After moving house, Netflix is no longer working on our TV through our Virgin Media. Have now spoken to 7 Virgin Media employees and not one of them have managed to resolve the situation. Going through the app on the TV didn’t work. Going through the Virgin Media app has not worked. 3 of them have said they would send me an activation link which never arrived. Have made 2 complaints and STILL NOTHING GETS DONE!! I am at the end of my tether and HATE VIRGIN MEDIA!!!


Forum Team
Forum Team

Hi @Lee_palmer 

Thanks for posting and welcome to the community.

Sorry to hear of the issues with the Netflix service.

I'll send you a PM now to help further.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill