Brown box damaged on house

[kse64]

Hello,

Please can a VM engineer come out to fix / replace this damaged & exposed box, and also tidy up the cabling while they are there? Thanks

[Carley_S]

Hi @kse64 

Welcome to the community forums

Thanks for getting in touch regarding your damaged omni box cover. We can arranged an engineer to come and fix this for you. 
Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.