Accident resulting in surgery

[Jodie1984]

I had an accident on 3rd June 2024 which resulted in needing surgery on my tibia

 

 

 

on a virgin media property and am wondering how to start a claim also took photos with a ruler to see how far the drain goes down which was 28cm 

 

 

[RetiredATCO]

28cm is 11 inches, so I guess you mean 28mm which is only 1.1 inches.

As it looks like it is on a public footpath report it to the local council.

This article may help but that depth is marginal.

https://www.legalexpert.co.uk/personal-injury-claims/what-is-the-pavement-trip-hazard-height-in-the-...

[RetiredATCO]

Looking closer, that depth looks less than 25mm.

[Tom_W1 · Accepted solution]

Hi @Jodie1984 thanks for your post although we're sorry to hear of the concerns you've raised here regarding your injury.

As you have mentioned you are looking to claim for personal injury, we will need to send you a private message to give you the right guidance on how to pursue this.

Expect the PM to arrive shortly and respond directly when you can.

Many thanks

[Jodie1984]

Reported to council who directed me to virgin media as there is nothing wrong with the paving slab 

[Jodie1984]

Thank you

[Jodie1984]

When should I expect the email please 

[Ernie_C]

The ruler is upside down, hence the 28cm ‘reading’.

[Tom_W1]

Hi @Jodie1984 thanks for your reply.

You should have received a PM from me sometime ago, can you check the envelope icon on your homepage as there should be a message there from me, where you can reply directly?

Many thanks

[Jodie1984]

What home page please as have had no emails