landline calls temporarily unavailable?

[kennymcmillan39]

so my house phone. i can call mobiles but i cannot call landlines. i get message SORRY THIS MUMBER IS TEMPORARILY UNAVAILABLE. i get this with ALL landlines i try to call.

[Roger_Gooner]

Are you keying the full number including area code, e.g. 020 8123 4567.

[nodrogd]

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@kennymcmillan39 wrote:

so my house phone. i can call mobiles but i cannot call landlines. i get message SORRY THIS MUMBER IS TEMPORARILY UNAVAILABLE. i get this with ALL landlines i try to call.

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This can be caused by a problem with the local BT exchange interconnect. Check the service status for faults. If it is still not working after the Bank Holiday & no faults are indicated then contact customer services.

[Ayisha_B]

Hi @kennymcmillan39 👋

Welcome back to our Community Forums and thanks for your post. 

I am sorry to hear you are having some issues calling other landlines.

Can you confirm if you are using the area coding when dialing the number?

Are you receiving calls okay?

[nodrogd]

"Sorry, this number is Temporarily Unavailable. Please try again later" messages usually mean you are dialling correctly. I had a VoIP phone a while ago, & if I disconnected it from the router for any reason callers would get this message.