temporarily unavailable landline
Hi, I'm having issues trying to contact my elderly mum on her landline. When I call I get a message saying 'unable to connect as it is temporarily unavailable'. This has only started this week. I've tried three different mobile phones plus a landline to ring her, but I always get the same message. Weirdly if my mum rings me and I then call her back I get straight through! I am concerned that in an emergency I won't be able to contact her. And she wears an emergency safety alarm round her neck and I don't know if this is working? She is on the vulnerable list due to her age(in her 90s) and she is hard of hearing. Her broadband is working fine, it just seems to be the landline. I live 3 hours away so can you help please?
porluc wrote:Hi Joe. My name is Julie, thanks for your reply. Not sure how this works 🙄 so what do I need to do?
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