Forum Discussion

kennymcmillan39's avatar
kennymcmillan39
Joining in
12 months ago

landline calls temporarily unavailable?

so my house phone. i can call mobiles but i cannot call landlines. i get message SORRY THIS MUMBER IS TEMPORARILY UNAVAILABLE. i get this with ALL landlines i try to call.

 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago
    kennymcmillan39 wrote:

    so my house phone. i can call mobiles but i cannot call landlines. i get message SORRY THIS MUMBER IS TEMPORARILY UNAVAILABLE. i get this with ALL landlines i try to call.

     

    This can be caused by a problem with the local BT exchange interconnect. Check the service status for faults. If it is still not working after the Bank Holiday & no faults are indicated then contact customer services.

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    12 months ago

    Hi kennymcmillan39 👋

    Welcome back to our Community Forums and thanks for your post. 

    I am sorry to hear you are having some issues calling other landlines.

    Can you confirm if you are using the area coding when dialing the number?

    Are you receiving calls okay?

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago

    "Sorry, this number is Temporarily Unavailable. Please try again later" messages usually mean you are dialling correctly. I had a VoIP phone a while ago, & if I disconnected it from the router for any reason callers would get this message.