landline adapter for hub how to order one
How do I order a phone adapter for my new Hub3? Looked through all the emails I've had with regards to my new fibre phone but no mention of how to order the phone adapter, also can't see anyway of o...
Forum Discussion
Hi Mintempire,
Thank you for reaching out to us here on the community.
I am sorry to hear you have not received the adapter for the switch over, I would be happy to assist further.
I will just need to pop you over a private message to take a few more details and we can go from there.
This will be available via the purple envelope on the top right of this page.
Speak soon,
I have the same issue and wonder if you can help, please.
Hey there Unifaerie Thanks for reaching out to us on the Virgin Media forums. 👋🏼
All transitions from the old telephone network to the new digital lines have been postponed as per government orders.
When we have the green light for the go ahead to continue the switchover, we will be in touch to let you know.
All switchovers are on pause indefinitely until further notice.
Kind regards,
Ilyas.In my area lines were changed over. Is the adapter still needed? I have one on order from Amazon
