Forum Discussion

Joining in

2 months ago

Waiting for phone adapter...

I upgraded my package to keep the landline (transfer from Sky) and was informed that the adapter was being sent out. Then on 9th December I received this text message:

"We regret to inform you that your delivery has been delayed due to circumstances beyond our control. Unfortunately, we are unable to provide an exact delivery date at this time but are working to get your order to you as soon as possible."

Since then I've heard nothing... I really need this landline activating, as my elderly mother uses it to arrange and receive hospital appointments.

Please advise.

Roger_Gooner
2 months ago
If you are an Amazon Prime customer you can get next day delivery.
https://www.amazon.co.uk/AAA-PRODUCTS-RJ11-Adapter-Plug/dp/B0046VBVTS?crid=2ZCSP4203GO9A&dib=eyJ2IjoiMSJ9.nMON3nCkZigsHmIdBP8wBIDpu928UK2fK9hBf2zX2NapqDdOWjaO0d_l0Ari4Ef0M9gVGp4H0KA-pFFAqBdGM_cFQoWVoL8PvUQUy1VrJTHHmBFpT2faahx69P0PEd6mdLISADJb_bXx_wJItWa3Zk2S6Hvy2GC6zEYn51MZATs0udjcXLpQhrQ_MboIYLoHXdr5csMjU1I5tK1N2Myjrse63Q6IrMBTTsB00CUutZheqmplmvhLeGbOz8wjOYf_sR_8Jrx0hZB--29GPDBnBLt4nXfP8oiTmHx7ZqOYpESwXAsieIOTeladzEC8DgvCHA-3kJrS491kzApzHl96rFV9R5DjrGi8eG4S5JwzEM4.gmMmxxqOymrS6Mo-Qih7uSb8T4vNNl6SNPSl-EE4dPw&dib_tag=se&keywords=RJ11%2Bto%2BBT%2BPlug%2BAdaptor&nsdOptOutParam=true&qid=1734386059&s=electronics&sprefix=rj11%2Bto%2Bbt%2Bplug%2Badaptor%2Celectronics%2C119&sr=1-4&th=1

Akua_A
Forum Team
2 months ago
Hi MjonesUK

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with your adapter delivery. We can understand your concern. Due to an incident at a warehouse operated by one of our third-party suppliers, some customers are experiencing delays in receiving their orders. We are working with our partner to expedite deliveries as soon as possible, have directly contacted those customers affected to apologise and will keep them updated. We are sending you a private message to best look into this. Please keep an eye out for an envelope at the top right corner of your Forum page.

Thanks,
Client62
Alessandro Volta
2 months ago
How about this for under £3 !
Roger_Gooner
Alessandro Volta
2 months ago
If you are an Amazon Prime customer you can get next day delivery.
https://www.amazon.co.uk/AAA-PRODUCTS-RJ11-Adapter-Plug/dp/B0046VBVTS?crid=2ZCSP4203GO9A&dib=eyJ2IjoiMSJ9.nMON3nCkZigsHmIdBP8wBIDpu928UK2fK9hBf2zX2NapqDdOWjaO0d_l0Ari4Ef0M9gVGp4H0KA-pFFAqBdGM_cFQoWVoL8PvUQUy1VrJTHHmBFpT2faahx69P0PEd6mdLISADJb_bXx_wJItWa3Zk2S6Hvy2GC6zEYn51MZATs0udjcXLpQhrQ_MboIYLoHXdr5csMjU1I5tK1N2Myjrse63Q6IrMBTTsB00CUutZheqmplmvhLeGbOz8wjOYf_sR_8Jrx0hZB--29GPDBnBLt4nXfP8oiTmHx7ZqOYpESwXAsieIOTeladzEC8DgvCHA-3kJrS491kzApzHl96rFV9R5DjrGi8eG4S5JwzEM4.gmMmxxqOymrS6Mo-Qih7uSb8T4vNNl6SNPSl-EE4dPw&dib_tag=se&keywords=RJ11%2Bto%2BBT%2BPlug%2BAdaptor&nsdOptOutParam=true&qid=1734386059&s=electronics&sprefix=rj11%2Bto%2Bbt%2Bplug%2Badaptor%2Celectronics%2C119&sr=1-4&th=1
MjonesUK
Joining in
2 months ago
Thank you for the responses and links, I'll certainly check those out!

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