crackling landline when calling out

[bev4]

since changing the landline to go through the wifi hub when I make an outgoing call it crackles that bad I cannot hear anyone. When I receive an incoming call it is fine. I have checked my landline phone and wires and seem to be fine.  I have checked service and this is fine can someone help please.

[Reece_MH]

Hi bev4 👋

Thanks for posting, and welcome to the Forums.

I'm sorry to hear you've been experiencing some issues with your Landline. I'm going to send you a private message, so we can raise this issue to our Telephony Team.

Please look out for it in the top-right, white envelope or by tapping your profile picture and selecting "Messages"

Cheers,