I have noticed recently that my voip landline quality is extremely poor and also noted a separate issue with the internet. If I call mobile to landline the call quality is poor, garbled like listening to fm radio going into a valley and cuts out. Be...
None of the phones we have tried are compatible with the Hub. The ones we have tried are all modern (some almost new). Even the emergency back-up phone installed by the VM technician will NOT connect. Any ideas if there is a way of telling which phon...
Our home phone is ringing when someone calls, but we are unable to make calls as it says service has been suspended.just to confirm all payments upto date - no payments missed or late.broadband and tv working.is there something I should have done rec...
I need to change my landline number, can someone point me in the right direction of how I achieve this please?
This happens only when I am called from one particular number. After about a couple of minutes the call is terminated and it drops back to a dial tone.
One of the reasons I kept my landline is because if the power fails, I can still make emergency calls. Now Virgin Media is forcing me to switch to their digital service - but without any reduction in the cost. I phoned the help line and explained tha...
Hi I need to have vat invoices for my past bills and bills going forward how can I get these please.
Home phone number not transferred as per original request. No useful response from support only keeping you on the line for an hour each time. Phone line still registered to BT. Who agreed to switch 28/09/24.Loosing the will to stay with Virgin
Received an email this morning re the above. In it it states if you wish to switchover now phone this number which is just the usual virgin number. Get through but get nowhere, t,old wait for rollout for your area. No special arrangements to switchov...
Hii have noticed my home phone does not ring out loud.. it used to ring ok until it got switched over from the wall socket and now plugged directly into our Hub.The phone works ok and can be used to make calls, it just does not ring out.i do not have...
