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crackling landline when calling out

since changing the landline to go through the wifi hub when I make an outgoing call it crackles that bad I cannot hear anyone. When I receive an incoming call it is fine. I have checked my landline phone and wires and seem to be fine.  I have checked...

bev4 by • Joining in
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  • 1 replies
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Re: Landline calling the police

Hi Ben, we're having the same issue. We had the police knocking at 1:15am Monday morning and have today been contacted due to a further 3 dropped calls to the police. We don't have a landline connected and we have been charged on our bill. What do I ...

Bryony73 by • Tuning in
  • 183 Views
  • 1 replies
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Landline down

Good morning, am posting on here that my landline is down this morning so I cannot phone anyone to tell them.  My broadband is okay but I can see the signal is quite low.I want this documented with regard to compensation if my landline doesnt come ba...

I've had enough of Virgin!

I had a full day without phone just before Christmas, I spent over £9 on my mobile trying to ger it resolved - WHERE IS THE REBATE ON MY BILL? There ain't any!The blasted thing is OFF AGAIN today, dead as a dodo, this time I am £15 out of pocket, tha...

pentode by • On our wavelength
  • 594 Views
  • 5 replies
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Landline issues.

Good morning, could someone please assist?My landline has stopped working. When I pick up the receiver there is an engaged tone.I have run all the suggested tests snd still nothing. I have bought a new phone and tried that still doesn't work which su...

SammieC1 by • Tuning in
  • 190 Views
  • 1 replies
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Phone call recipient permanently engaged

Recently when ringing certain numbers from my virgin landline the recipient  is permanently engaged. It appears that I now have to enter the full area code with number otherwise the recipient is engaged. This didn't happen before. Any suggestions.

cookie1 by • Tuning in
  • 406 Views
  • 4 replies
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Resolved! Home phone Adapter

Hellocan you please send me plugin adapter for telephone when everyone switches over to digital - I have hub 3As i haven't recieved one - am abit worried due to what is going to happen ector will you send it out automatic?? The landline is downstair ...

slowstar by • Up to speed
  • 465 Views
  • 2 replies
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Landline - Cannot make or receive calls

I am unable to make or receive phonecalls from the landline.I've tried all the suggestions online and nothing, can't speak to anyone to discuss.When the automated bot says it will check the line from your end and I need to call back in 10 minutes I e...

Increasing the number of rings on a Virgin landline

I read reply by Carley_S to adebisi dated 10-7-23 about increasing the number of rings on my landline to 10. I have just been given the exact opposite response from a call agent saying I can't increase the number of rings unless I switch to VOIP (thi...

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