My phone line is dead but there is nothing on the website to say there is an issue, and no way of logging a problem without phoning, which I can’t do! Posting on here in the hope that someone responds and can help.
Since my landline switched over and now plugs into my router, those calling me have mentioned that the ringtone now sounds like an international call with a long ring rather than the traditional British ‘ring ring’. Has anyone else experience this an...
Hello,I need to change the telephone number of my landline.I am aware this will be a random number, just need a new number that I have previously not given out.If you could please message me.Thanks,
Two nice Virgin engineers came out this morning to diagnose the fault with the new landline. They replaced corroded junctions outside and the internal cable and gave us a longer one as well and still the fault persisted. Let me describe it to you, wh...
Hi,How can I get the adaptor that plugs into your router. I was promised one late last year but we didn't receive it and now the home phone no longer works.Thanks.
Hi. My landline broke this week but Virgin are refusing to fix it and are demanding a move to internet phone which I do not want. Why won’t they just fix it.
Since moving to digital voice 2 weeks ago when we set the correct time on the BT digital handset when a call comes in it sets the handset phone 1 hour in front.When you change it back and get another call it reverts back to 1 hour in front again thei...
Hi Virgin,My mother is 87, had her phone damaged by a Virgin engineer fixing someone else's phone, was told it would be a week before anyone could fix it...and today, your engineers failed to show. As a result she still has no landline and currently ...
