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Need EBUL v3

Can a virgin operator help me Need EBUL v3 i am disabled the other 2 people in my home are disabled how to get this 

tprronnie by On our wavelength
  • 368 Views
  • 3 replies
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No Landline dialtone & no helpline available

HiI've had no dial tone on my Virgin landline for months now. I've followed your online advice and it isn't my phone/kit at fault but the line. So I've tried your helpline twice this week and have waited over 30mins each time while inane pop music wa...

Land line call log

Hi Is it possible to get a call log of calls received by my land line over the last couple of months ?

hartlep by Joining in
  • 352 Views
  • 2 replies
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1471 not working since switching phone to reuter

I plugged my phone into the reuter using the adapter provided, however 1471 no longer works. When I tried it today, I got a message stating that 1471 call information was not available - however I know for a fact that incoming phonecalls should be lo...

Callers can't hear me

Hi,When people call me on my landline I can hear them but they can't hear me?I've rebooted the modem and even bought a new landline because thought it might have been the old handset but it's still happening.Anyone any ideas?

tinymch1 by Joining in
  • 805 Views
  • 6 replies
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Resolved! Switchover horrors

Funny how you just know something is never ever going to be straightforward, and before it’s even started, you are hurtling into the abyss of incompetence (theirs) and stress and inconvenience (yours).  You just KNOW.The switchover landline day arriv...

PYH by Tuning in
  • 1203 Views
  • 13 replies
  • 1 kudos

Account suspended

My mum's account has been suspended although the direct debit was paid on 26 June. I've been on her online vm account to check and then proceeded to the make payment option (just to check) where the outstanding balance is 0.00.She's 86, lives alone a...

Corny by Joining in
  • 266 Views
  • 2 replies
  • 0 kudos

Vulnerable person landline issue

My elderly parents have been without a landline since last Wednesday. There is no known fault in the area. They are both very frail, one has terminal cancer and is on palliative care at home and the other has Alzheimer's. I have POA for both which yo...

Caller Display

Are some standalone caller display battery powered units not compatible with the new hub landline phone service ?Mine has stopped working and now seems to be blocking all calls from going through it to the phone. It is a very old BT Caller Display 20...

chops by Well-informed
  • 1926 Views
  • 27 replies
  • 0 kudos