Presently research for a new BB/phone provider anyone got experience of taking my number with me?One provider as told me I must have a new number as VM will not release our existing number.Thanks.
My home phone stopped working yesterday, then today the internet went off for hours. I don't have a mobile so couldn't contact Virgin. Got someone to check Virgin status for me and the site said only TV was down and that internet and phone lines ...
Came back from holiday last night.No dail tone just cracking sound for in and out calls on landline connected to wall socket.This may have been off for some time.Please can I get this fixed promptly as missing out on my phone allowance.Charles Maunse...
Hi how do you trun of the voicemail on my home phone? I do not need or want this feature and the help page on the Virgin Media website incorrectly takes me to the mobile voicemail. There are no options to do this on 1571 and the chatbot just tells ...
Phone's been broken for a couple of days and internet's been dodgy too. This is the only way to contact Virgin and it's not going very well so far. How do I get help? I think I need someone in to check wiring. Need phone.
I have received the new fibre phone adapter but the socket for my phone line is in a different room from my hub so I am not able to connect the phone line to the hub.
Despite getting many texts about the landline switchover, I still haven’t received the adapter, and I have reordered it twice. Let me be clear that I will pay for my phone service if it does not work.
We have no dailing tone on our landline. If you ring the number from another phone it gives theengaged tone. Looking back through the calll list it has been over a week since a call wasmade successfully to our landline, so may have been down a while
I have been asked to contact Virgin to arrange a new hub to be delivered for the switch to the fibre phone line on the 9th Nov. I've been trying to get in contact by 150 but I've not been able to get through. Please can someone help? Thanks
We converted to VOIP some time ago.There was downtime today, so we couldn’t check whether the fault was with VM or us.Is there a freephone number which can be used on a mobile phone (not Virgin)?Mike
