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Phone Changeover with adaptor

Hi I have plugged my adaptor in and reconnected the exact same cable from my phone as I was using before and it isnt working. Does anyone have any suggestions? this is very frustrating.Thanks 

lynnh69 by Joining in
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  • 2 replies
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Inactive number

Hi. I'm trying to get my elderly father's home phone landline sorted out. The phone number he has had for years is now inactive. I suspect it has something to do with the switchover to fibre as around the time my phone switched over his phone stopped...

mozes by Joining in
  • 357 Views
  • 1 replies
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Getting charged for phone unable to use

Help required I have cancelled with virgin media give the 30 day notice and returned the equipment all ok . Now the problems begin I have went with another provider who was transferring my home landline number over to . Unfortunately they has been a ...

Home phone swap

Hi Allstrange scenario here.My old house where i used to live I have a VM contract that supplies a broadband & home phone package but now i have no use for the broadband but would like to keep the phone number. I have been told that if i cancelled th...

dibberly by Dialled in
  • 433 Views
  • 3 replies
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Elderly couple no landline

Hello thereMy In-laws are in their eightiesThey have been VM customers over twenty yearsNever had an interest in internet Just wanted a phone and TV to watch (mainly football !)The other day ( during fibre switchover their phone line stopped working ...

Digital Phone Switchover

Currently use 2-way splitter which is plugged into my phone socket. One phone is plugged intoone of the two splitter sockets while the other has a long phone extension lead with a second "extension" phone.When I plug my adaptor into my router I can p...

davew155 by Joining in
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  • 5 replies
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No dial tone - landline fault (again).

I need assistance.My landline is down again, I have no dial tone and cannot make or receive calls. I have some telecoms experience and have confirmed that the fault lies before my Master socket. VM's status check for my area show everything is "Good"...

intermittent landline dial tone

I have had an intermittent dial tone on my landline for several weeks. My voicemail box is empty so the tone is not alerting me to unanswered voicemails. About 2 weeks ago I reported this fault to 150 and was told that the problem was general, not ju...

ditto by On our wavelength
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  • 9 replies
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New number - constant unsolicited calls

Hi. I have only recently switched to Virgin and have yet to give my new landline number to anyone at all. And yet I am receiving constant spam calls.I don't really use my landline and only have it for emergencies because mobile signal isn't great. Wh...

sjmcd85 by Joining in
  • 388 Views
  • 2 replies
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Resolved! Land Line Switch Over

I've had broadand from the times of NTL.  I chose to have the telephone and broadband package.  I got the engineer to install the telephone point in my front room and the broadband connection at a back room of the house.  As such the guy dug up my la...

Brain_Dead by On our wavelength
  • 1263 Views
  • 5 replies
  • 0 kudos