Help required I have cancelled with virgin media give the 30 day notice and returned the equipment all ok . Now the problems begin I have went with another provider who was transferring my home landline number over to . Unfortunately they has been a ...
Hi Allstrange scenario here.My old house where i used to live I have a VM contract that supplies a broadband & home phone package but now i have no use for the broadband but would like to keep the phone number. I have been told that if i cancelled th...
Hello thereMy In-laws are in their eightiesThey have been VM customers over twenty yearsNever had an interest in internet Just wanted a phone and TV to watch (mainly football !)The other day ( during fibre switchover their phone line stopped working ...
Currently use 2-way splitter which is plugged into my phone socket. One phone is plugged intoone of the two splitter sockets while the other has a long phone extension lead with a second "extension" phone.When I plug my adaptor into my router I can p...
I need assistance.My landline is down again, I have no dial tone and cannot make or receive calls. I have some telecoms experience and have confirmed that the fault lies before my Master socket. VM's status check for my area show everything is "Good"...
I have had an intermittent dial tone on my landline for several weeks. My voicemail box is empty so the tone is not alerting me to unanswered voicemails. About 2 weeks ago I reported this fault to 150 and was told that the problem was general, not ju...
Hi. I have only recently switched to Virgin and have yet to give my new landline number to anyone at all. And yet I am receiving constant spam calls.I don't really use my landline and only have it for emergencies because mobile signal isn't great. Wh...
I've had broadand from the times of NTL. I chose to have the telephone and broadband package. I got the engineer to install the telephone point in my front room and the broadband connection at a back room of the house. As such the guy dug up my la...
HiEverytime I phone 150 from my house phone it keeps asking for account number and won't let me listen to my bill etc and puts me straight through to an advisor, can this be sorted so I get the automated service instead?Thanks
it has been down now for nearly 3 weeks. Has happened before and when I ring up they can't seem to fix it. Think last time an engineer must of done something in one of the green boxes and just came back on.is very annoying,
