I would appreciate if someone at Virgin Media would contact me directly or respond to this message.I live within the WN6 postcode and we have been experiencing intermittent issues with our landline since the start of the year. Our setup is as follows...
I have bought new telephones (cordless) since plugging the phone in to landline socket and mains electric socket the phone will not ring when someone calls our number. I can see on the handset the number that is calling butno sound. I can make outgo...
I've tried dialling 1765 from our landline numerous times to find out what my location colour is to set up call divert/forwarding but the number is not in use! Any advice on how else I can find out what our location colour is to continue set up for t...
i was force to router phone sept 2023 never had a problem with local std numbers ringing . example my std 0161 say and never get amazon or bank scammer ringing the scam call now not over sea getting to ring my phone are local std 0161 1xxxx 2xxx ./...
I need to disable Voicemail to enable call divert to be used. My contract includes call divert, but it will not function whilst voicemail is set.I have tried ringing 1571 but there is no option to enable to setting to be cancelled.Any help please?
Landline phone is dead. Display on handset is working, so not that.
Hi we are having our front door replaced and we need all landline and cabling removed so they can install. Then cabling reinstated. Who do I contact at Virgin to arrange this please
My mother agreed an upgrade to her broadband in June.Since then, she has had no phone line nor broadband. She is 86 and her personal alarm needs a functioning phone line to operate. The technician was a no show yesterday after her waiting all day...
I also now have a story of problems with lost number, and, in particular, the total failure to restore the number after several agreements to do so. Similar to others, this whole issue starts with a switch away from the BT line, to connection to the ...
I would like to transfer my home phone number to another service provider (VOIP) but I don't want to cancel my phone line with virgin yet. Can this be done and virgin just allocate me a new number for now when the port is done?
