I have been notified that my home phone will be switched to fibre on 12/6 and adapter will be sent out to me. I live in an older property where my phone connection is in a different room to the hub. Does anyone know how I can get the adapter to work...
I've had the email telling me the phone line will be moving to a new fibre supply.Currently, my router (SH3) is in an upstairs office and the phone is in the hall. The phone is not supplied from the Hub.See below for how it looks from point of entry...
Hi since our landline changed to going through the wifi hub we cant listen to voicemails.I have left a message on our number but it doesnt tell us we have a message and when we dial 1571 there is no message there,any help would be beneficial as my wi...
I have unplugged my phone as anytime chatter makes no sense in this day and age. I was paying £10/month extra for less than I can get with a cheap £5 SIM. Paying at least 48p per call (24p connection + 24ppm call rate) is excessive.Why don’t Virgin...
HD5 Kirheaton, Huddersfield. I have had no dail tone all day 09/11/2023, yet it's reported no problems in my area.
signed in on behalf of my 90 year old mother, we have been unable to contact her for 9 days due to fault on phone line. reported on 4 November which took a few hours, told an engineer would be out on Wednesday, no show. this is a vunerable person a...
Hi, I have just setup a new account with my current one ending on 21st, I am keeping my Landline No. (port in). I was told it would be easy as it is a VM No, to VM so they just need to change it on the account (Daniel confirmed today). My question is...
Need Help.I got a message stating'On 17th January 2024, your home phone service will switch to our fibre network.''For this to work, you’ll need a new Hub.'I have tried repeatedly to phone 150 but there just doesn't seem to be an option for this.I've...
I notice others have recently suffered this problem, could someone get in touch to resolve it for me too!
no response to complaint reference: C-051123149, phone has been down 6 days now, suspect migration to VOBB engineer booked to fit new hub on 18th what happens in the interim?
