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Help with your Virgin Phone line
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Not working

So much for an easy switch over re fibre phone. Everything connected - home phone not working.have restarted router numerous times. tried to phone but still waiting after one hour plusShocking service yet again 

saw225 by Joining in
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  • 3 replies
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Vandalised street cabinet

Th box outside my house has had the door ripped off by local kids. All the cables are exposed leading to my landline no longer working. I have no dial tone and no incoming calls. How do I alert virgin about this problem?

phone not working after switch over to fibre

As instructed by VM, I have switched over to Fibre Phone as the traditional landlines are to be closed. Since the switch over 12th Jan I have not had landline connection! I have spoken to someone by telephone at VM support centre who has just told me...

Phone not working since 1 March

I have two lines into my property, one for my 92 year old mother-in-law and the other for family use.Both lines have not worked (no dial tone) since the 1st March. Called everyday to report and been told Virgin has an outage and that it would be work...

Landline not working

Phone not working correctly. All calls to and from mobiles are fine. Landlines can call in but cannot call landlines, says “ number not available “

Phone Not Working - Check Line Cord Message

Phone has just stopped working and handset is showing "Please Check Line Cord" message. Have checked all cabling and rebooted the router with no effect. Is this a problem at Virginmedia's end?

CMN by Just joined
  • 152 Views
  • 1 replies
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Landline - caller can't hear me

Hi, any help appreciated.Landline phone usage. The person on other end of phone cannot hear me. Have bought a new phone today to test, and same issue. Previous phone had two handsets, and both show same problem.Connected to the back of VM Hub via ada...

rcrummack by On our wavelength
  • 117 Views
  • 1 replies
  • 0 kudos