Vandalised street cabinet

[herbnsouljah]

Th box outside my house has had the door ripped off by local kids. All the cables are exposed leading to my landline no longer working. I have no dial tone and no incoming calls. How do I alert virgin about this problem?

[carl_pearce]

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/bc-p/5496...

[Ashleigh_C]

Hi there @herbnsouljah 

Thank you for your post and welcome to the community forums, it's great to have you back.

We are so sorry that you have faced this issue with the cabinet in your street and a big thank you to carl_pearce for their help here so far.

Have you been able to follow the link to report the cabinet? If not can you share a photo of the cabinet here?