2 weeks ago - last edited 2 weeks ago by Lisa_CC
Hello
Please can someone tell me how I can book an engineer to come and look at my mums landline?
I have been unable to make calls from my mobile to a specific landline number in Langley Vale. I'm with 3 mobile and the landline is with virgin. I have tried ringing other numbers and the ones I've tried so far all go through and connect. What happens when I try to ring this specific number is the display says calling then after about 5 seconds a red message comes up saying call ended. As far as I can tell its not a network issue. The phone I have is a Samsung Galaxy and the phone I'm ringing is a Panasonic. I don't have any barred calls and looking on the landline it says caller "barred, memory empty". I've had a few conversations on line with 3 and a couple of shops and they all haven't been able to explain whats going on. Is there anyone that can suggest what might be causing the problem as i'm/other family members are at the end of our tether!?
Many thanks in advance
[MOD EDIT: Subject title changed for clarity]
2 weeks ago
Sounds more like a blocking feature on the landline phone than a VM line problem.
Panasonic phones can block calls from individual numbers and from certain area code prefixes.
Check the Panasonic phone and see if any blocking features are enabled.