on 10-09-2024 15:56
Hi,
Does anyone know whether there is, or will be, an inclusive 08 number phone package with VM?
I used to have one and they withdrew it.
Cheers
Answered! Go to Answer
on 12-09-2024 12:40
Hi,
Yes, I took a look at that and I think it's now defunct as it was just full of ads and missing a search function box from what I could determine.
Thanks for the thought anyway.
on 12-09-2024 12:46
Hi Molly,
Thanks for the reply and information. Yes, I've read all the material you referenced.
I'd love the 'Talk 08 £5' add on, that's what I had before, but it was withdrawn as an option unless you can determine otherwise? Perhaps you could kindly look into that for me?
Otherwise, the currently advertised 'Talk 200', would be ok. However, your colleague via webchat, said I couldn’t have that as an option, without any explanation.
Perhaps you could double check that for me too please?
I'd be most grateful.
Regards,
Matt😎
on 12-09-2024 13:12
From checking the package you're on Anytime chatter, this includes the Talk 200. Unfortunately, Talk 08 is no longer an add on we offer on any landline package.
on 12-09-2024 14:52
@Bucky897 wrote:Hi,
Yes, I took a look at that and I think it's now defunct as it was just full of ads and missing a search function box from what I could determine.
The search function is available. I've posted a picture below which highlights the search function, which is to the right of the six red X's that I've added. (top screenshot) Just click in the search box and then either enter a phone number or the company name in the corresponding box which opens (bottom screenshot)
on 14-09-2024 17:03
Thanks for the pointer, I didn't see that search box as wasn't wearing my reading glasses, it was a tad tiny!
Couldn't find an alternative anyway but it's a useful website.
Thanks
on 14-09-2024 17:05
Hi there. Thank you for the reply.
Are you a 100% certain that I'm on Talk 200 being on 'Anytime chatter'?
on 14-09-2024 17:28
on 14-09-2024 18:56
You're not getting much useful help here Bucky897 and, as far as I can see, the info given seems to be mixing up old and new phone package info.
If you log inot 'My Virgin Media', you should be able to see all the details of your VM package and what telephone package you are on.
If you are currently on 'Anytime Chatter' you will be charged to call 084, 087, 09, 118 numbers. You cannot add 'Talk Extra #' (which would give you # inclusive minutes shared across Geo, mobile, 0845 & 0870, charges apply thereafter) because that is only available with 'Weekend Chatter' and 'Evenings & Weekend Chatter'.
Talk 08 is a legacy add-on and is no longer available.
With the old package 'Talk More International Anytime' you got 0845, 0870, Other 08 included but this is a legacy package.
So going back to your original query, as far as I can see from the linked above phone charge doc, there doesn't seem to be an inclusive option for you to call 0871 numbers.
on 15-09-2024 17:39
Hi,
I've read that document about 5 times now.
I'm asking whether I have an active 'Talk 200' add on on my phone package please?
on 15-09-2024 17:44
Hi.
Thanks for taking the time to reply.
I feel it's a bit like getting blood from a stone for clarity!
I definitely have 'Anytime Chatter' as a package. I asked the CS via webchat to downgrade to 'Weekend Chatter', which is £10pm cheaper if it would then facilitate the add on I'm asking for.
Hence having what I wanted and £5pm better off.
They just said it wasn't available, hence me coming over here.
I feel like a dodgem permanently on steering lock😟