Self install no wall socket

[StLeonard128]

Hi - I have just received my smart hub after being told I am suitable for self install. 

I have no wall socket only these two virgin cables.

Which one of the two cables connects to the smart hub ? 

I am also presuming I need some form of connector in order to connect the cable into the smart hub....can anyone please tell me which sort of adapter I need?

Or do I need an engineer to come out..

Many thanks 

[Tudor]

A photo would help. See:

You will only have been sent a QuickStart pack if the premises previously had VM. The box and cables may have been removed by the previous occupiers. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday

[StLeonard128]

 

[StLeonard128]

These are the two cables, inside. Will have a look at the outside box to try and trace them

[Tudor]

Those cables both look like Sky ones.

[Ayisha_B]

Hi @StLeonard128 👋

A warm welcome to our Community Forums and thanks for your post. 

I'm going to pop you a PM 📩 now to assist further.

Speak soon!