Phone lines are dead and have been since 8th March

[lisacatherine11]

My landlines are dead and have been since 8th March I've had a complete blackout and now my phones won't come on...no dial tone nothing..what's happening Virgin? 

[Vikki_M]

Hi lisacatherine11

Thank you for your post and welcome back to our community.

We are sorry to hear about the issue you are having with the land line. 

Are you connected via the wall socket or broadband hub please?

Have you checked for any known outages via the service status page here?

Please pop back to us when you can.