Phone Switchover

[Darw1n66]

Hi trying to contact Virgin to get the Switchover sorted my hub is upstairs phone downstairs so need the hub moved tried the 150 option but none of the options are dedicated to the Switchover would hsve thought that they would have a dedicated option for this , strange?? Can anyone help with who I should talk to ??

Thanks 

[Tom_W1]

Hi @Darw1n66 thanks for your post here although we're sorry to hear of your concerns raised here.

I'm eager to try and get things resolved for you so kindly expect a PM from me to arrive shortly so respond directly when you can!

Many thanks

[Hosay299]

There is 2 options is 

1 vm do a cable rewire to on from the other 

2 get a double phone set ?m