I can call my landline from my O2 mobile and a Lebara mobile but a friend calling from an EE mobile or Plusnet landline gets number not recognised. I can make outgoing calls ok. My landline phone is connected to the router.
Forum TeamHi there Shards
Thank you so much for your post and welcome to the forums, it's great to have you back with us.
I am so sorry that you have faced this issue with your landline! Can I check, have multiple people from EE numbers tried to call and got the same issue or just one?
Hi Thanks for the quick response. At the moment it’s just one I know of who has tried calling our landline for 2 days. She came to our house and called our landline several times from her EE mobile and got the number not recognised message. I did get this message calling from my O2 mobile a couple of times but it was ok when I tried a second time.
Forum TeamThank you Shards
I know you mentioned you can call from the phone but to clarify can you call the EE phone and does it show the correct number when you do?
will do, it will be tomorrow
Forum TeamNo worries at all Shards.
We're here until 9pm this evening so pop back to us later on today to update us.
Many thanks,
Hi Kath
My next door neighbour called my landline ok from his O2 mobile but when he tried his landline phone he gets number not recognised. He is on Sky which I think is via BT. I’m a bit concerned as I’m under treatment for cancer and worried that I might miss calls from the hospital.
Thanks Steve
