on 05-12-2023 20:18
I can call my landline from my O2 mobile and a Lebara mobile but a friend calling from an EE mobile or Plusnet landline gets number not recognised. I can make outgoing calls ok. My landline phone is connected to the router.
on 06-12-2023 13:41
Hi Kain, I don’t know who may have called the landline as if they get the number not recognised they can’t leave a voicemail and their number won’t appear on 1471. The phone is plugged into the back of the router. I don’t think there is a problem with the home setup as some calls are getting through ok. Thanks Steve
on 06-12-2023 14:53
Ahh okay, so we can investigate this further I've dropped you a PM.
The message will appear within the envelope icon.
Regards,