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Not receiving landline calls from EE mobiles

Shards
Joining in

I can call my landline from my O2 mobile and a Lebara mobile but a friend calling from an EE mobile or Plusnet landline gets number not recognised. I can make outgoing calls ok. My landline phone is connected to the router.

11 REPLIES 11

Hi Kain, I don’t know who may have called the landline as if they get the number not recognised they can’t leave a voicemail and their number won’t appear on 1471. The phone is plugged into the back of the router. I don’t think there is a problem with the home setup as some calls are getting through ok. Thanks Steve

 

 

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Ahh okay, so we can investigate this further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

Kain