Forum Discussion

demeter3gem's avatar
demeter3gem
Tuning in
2 years ago

No dialing tone to home phone landline wall socket 4 days.

Hello There is no way to contact customer services on here anymore via chat.   I have no landline now since 4 days. I tried to report it online i was promised engineer on thur 21st March he came s...
home phone
Landline fault
Ilyas_Y's avatar
Ilyas_Y
Forum Team (Retired)
2 years ago

Hey demeter3gem Thanks for reaching out to us on the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the home phone you've had recently and for the poor experience from the team. 😢
I will assist you on the matter and look in to this. 

I will send a private message. ✉

Kind regards,
Ilyas.