Line Cord Error

[LeanneJ]

Our home landline phone has been reporting a 'Line Cord Error' on the screen for the last 24 hours.

I can't find any help on the main VM site that explains this.

Our phone plugs into the wall, not the hub

We've tried changing the cable that goes from the base to the wall socket and no difference.

What should we do next?

[Akua_A]

Hi @LeanneJ 

Welcome back to our community forums and sorry to hear you are experiencing a line cord error. We can understand the inconvenience caused and want to bets help. To best look into this issue, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,