Landline number not ported!
I recently ordered a package phone and broadband at the start of January. I was told it will take 7 days to port my landline number from Vodafone. So i took the 12th January as my installation date. ...
Forum Discussion
I have the same problem, number not ported. The VM installer said he would call in the porting request by phone. He left his number for any problems but now ignores my calls and messages. This porting issue needs proper attention. My number of over 40 years is now 'not recognized'. Can anyone find out what is holding this up, it's now 10 days and no landline. Thanks in advance for any help.
Hi Clockman
Thank you for your post, welcome to the Community Forums.
I'm sorry to hear you've also been experiencing the same issue with your number port request. Just to confirm, are you joining Virgin Media from another provider as a new customer, or are you an existing customer moving home?
If the former, is your landline service still active with your old provider?
