Landline dead

[Lorrained301]

My home phone line has been dead for a few weeks now. No tone, no nothing - definitely no calls. When someone calls me it's an engaged tone.

[Beth_G]

Hi Lorrained301,

Thank you for your post, we're sorry to hear your landline has been dead for some time now. We'll be able to help.

Have you had the opportunity to check a different handset works? How is your landline connected, is it through your Hub or through the wall socket?