Landline dead

[ricflint]

I’ve not used landline for more than a year. Have tried to connect via wall socket and then via hub. No dial tone. When number is rang permanently engaged. 

[Ilyas_Y]

Hey @ricflint Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the landline you are having.
I will assist you further on this and send a private message.

Kind regards,
Ilyas.

[Ilyas_Y · Accepted solution]

Thanks for speaking with us today @ricflint on the VM forums. 👋🏼

I'm glad we have been able to make arrangements to get this landline issue sorted out.
As advised - the details are within our private chat.

Let us know how it goes with the appointment and if there's any other queries you may have.

Kind regards,
Ilyas.