on 07-08-2024 07:32
hi
how do I get someone from VM to look into this? The status website is reporting all green ticks.
TV and Broadband are fine.
thanks
David
Answered! Go to Answer
on 07-08-2024 08:24
Hi David,
Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.
From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.
on 07-08-2024 08:24
Hi David,
Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.
From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.
on 07-08-2024 08:28
many thanks, please update here as and when there is new info.
//DK
on 07-08-2024 08:32
Once we get more information, we will let you know here David. It will also be notified here with an estimated fix time once more information is gathered by the technician.