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Landline dead for last few days

dkayuk
Tuning in

hi 

how do I get someone from VM to look into this? The status website is reporting all green ticks.

TV and  Broadband are fine.

thanks

David

1 ACCEPTED SOLUTION

Accepted Solutions

Robert_P
Forum Team
Forum Team

Hi David,

 

Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.

 

From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.

See where this Helpful Answer was posted

3 REPLIES 3

Robert_P
Forum Team
Forum Team

Hi David,

 

Sorry to hear of the landline issues experienced, we appreciate you taking the time to raise this via the forums.

 

From checking, there shows an area issue impacting landlines in your area so it appears it is something we're aware of although no fault reference or estimated fix time has been allocated. This could be due to it being recent and will be applied once and engineer has investigated further.

dkayuk
Tuning in

many thanks, please update here as and when there is new info.

//DK

Once we get more information, we will let you know here David. It will also be notified here with an estimated fix time once more information is gathered by the technician.